24/7 · Fort Worth / DFW
Emergency response — board-up, tarp, and stop the loss
When the building is open or water is still moving, the first job is stabilize — then document and dry.
If people are hurt or fire is active — 911, then PRC for the building.
5.0 on GoogleBBB A+ Accredited
Stable enough for a callback? Request a callback
What you get with PRC
Independent contractor (you choose) · Document before cleanup · Measured drying — Estimate review
Estate, gated, or already on file
We document finishes and access notes so the first night is not invented. Pre-loss registration lives on priority. This page is an active loss.
Same-day drying across Fort Worth and DFW when crews can reach. Call for a live ETA. Call us.
The first hour
If people are hurt or fire is still going, 911 is first — then PRC for the building. We come after the fire department releases the scene. Everything else on this page is for the hour after that — open envelope, standing water, or a house that is not safe to leave overnight.
- 01 Get people out of rooms with live power in water, sagging ceilings, or heavy smoke. Do not walk a wet floor in the dark if you can avoid it.
- 02 If water is still running and you can reach the shutoff safely, turn it off. Leave electrical panels alone if the area around them is wet.
- 03 Call us. 24/7. City, what failed, whether the house is open or still taking on water. That is enough for us to move.
- 04 Photograph openings and standing water from a safe place. Do not start demo. Do not run household fans at wet finishes and call it drying.
Already stable? Request a callback — the form is not dispatch.
What we do on arrival
- Make it safe to work.
- Board-up / tarp weather openings.
- Stop accessible water sources.
- Extract standing water when ready.
- Hand off to measured drying — drying · fire · sewage.
If the roof is open, we tarp same day across Fort Worth and DFW — permanent roof work waits for the inspection. If it is fire, we close openings first and follow soot and suppression water as a separate path. Equipment follows a moisture map, not a canned fan package.
From the jobs
What this looks like on site
Water
Standing water, burst pipe, wet rooms. Extraction, moisture map, air movers and dehumidifiers. Drying log before drywall goes back.
Water dryingSewage / Category 3
Wastewater in the building is a different handling path than a clean supply break.
Sewage cleanupBoard-up
Open walls, windows, and roofs after fire, wind, or a vehicle. Temporary. The permanent repair is a separate job.
Board-upStorm
Wind, hail, open envelope. Tarp and board-up, then the rooms below. Roof repair vs replace is a separate page.
Storm damageEmergency FAQs
Should I call or use the form?
If water is running, the house is open to the weather or anything feels unsafe, call us. It is answered 24/7. The form is for sending details when the building is stable. It is not an emergency line, and it is not how a crew gets sent.
What should I do while I wait?
Stop the source if you can. Turn off power to wet areas only if you can reach the panel safely. Keep people and pets away from sagging ceilings, and call 911 for fire or injury. Move valuables, then take photos before anything is thrown away.
What happens first on an emergency call?
The first job is making the house safe and stopping more damage: boarding up or tarping openings and removing standing water. Drying, smoke cleaning and rebuilding follow from what the readings and the walkthrough show. Call us.
Do I have to use the contractor my insurance company suggests?
No. In Texas, you choose who repairs your home, and a contractor list from an insurance company is optional. PRC documents the damage with photos, moisture readings and a written scope, so your insurance company has what it needs to review. Call us with questions.
★★★★★ · Fire · Hillary N · BBB
“After a devastating house fire, PRC Homes stepped in and completely changed the situation. Their fire damage restoration process was professional, organized, and transparent from start to finish.”
“After a major water loss in our home, we contacted PRC.HOMES and the experience was on a completely different level than a typical restoration company. Their team approached the project with a true structural and building-science mindset instead of just throwing fans around and hoping for the best.”
Brandon UrbanovskyGoogle review
Request a callback only if the house is already stable
If water is still running or the house is open/unsafe, call first. The form is for a callback once things are stable — not dispatch. People hurt or fire still active — 911, then PRC for the building.
Water moving, fire just out, or roof open? Call us now.
Stable? Send details below. Answered 24/7.