Questions
Fort Worth fire, water & restoration FAQs
Choosing a contractor, drying, fire, and rebuilds.
FAQ
By topic
Can I choose my own restoration contractor in Texas?
Yes. You pick who repairs your home. A contractor list from an insurance company is optional. PRC documents the damage with photos, moisture readings and a written scope so your insurance company has what it needs to review.
Does PRC write the repair scope?
Yes. PRC documents the damage, writes a repair scope and does the rebuild, so what you were told matches what was found. Call us if you have a scope from someone else and want it compared with the house.
Should I call before I clean up?
If the house is still taking on water or isn't secure, call us first. Take photos before you move or throw away anything. Measuring first shows how far the water actually went, often past the stain you can see.
What happens if additional damage appears after demolition?
We photograph it, document the additional work, and give that documentation to you. The written scope is updated to match what was found once the walls or floors were opened.
What is a moisture map?
Meter readings on floors, walls and cabinets, with photos. It shows where the water went, often past the stain you can see. Details are on the drying page.
Can cabinets be dried?
Sometimes. Toe-kicks, sides and the floor under them have to be read. If they won't reach the dry standard, they come out. We don't guess from a photo of a stain.
Can hardwood floors be saved?
Sometimes, if they can be dried in place and stay flat. If they cup and stay wet underneath, they don't. Readings decide, not a calendar date.
What is a dry standard?
The moisture content we're drying to, compared with unaffected material in the same house. Equipment stays until the meters say it's there, not until a set number of days.
Does fire-department water need to be dried?
Yes. Suppression water is a water loss. We extract, map moisture and dry those assemblies before reconstruction.
What happens after a house fire?
Board-up and make it safe. Then document flame, heat, soot, HVAC and suppression water. Cleaning versus replacement is decided from that, not from the burned room alone.
Is smoke damage limited to the burned room?
Usually not. If the HVAC operated during or after the fire, the system should be evaluated for fire and smoke impact rather than assumed unaffected.
Is board-up permanent?
No. Board-up and tarps close the house. Reconstruction is the permanent repair.
What happens when a car hits my house?
We board it up, then look at framing, shear, veneer, utilities and the slab edge. A brick patch on a moved wall fails again.
When can reconstruction start?
After the house is stable and dry enough. We don't hang finishes on a wet or charred assembly.
Does a ceiling stain mean the roof is leaking?
It means water finished there. The path is usually roof, flashing or attic first. We follow it up, then dry the room.
Do you work inside occupied commercial buildings?
Yes. Occupied offices, retail, gyms and multifamily in Fort Worth and DFW, with containment and after-hours work, and tenants stay when they can. Call us.
Do you charge to look at an emergency?
Call us. The line is answered 24/7. Price follows what we see on site, and we don't quote a rebuild from a photo of a stain.
What does an estimate review include?
A technical comparison of written quantities, materials and restoration process to the house. You keep a written report.
Can I dry water damage myself with rented equipment?
Sometimes. A small clean-water spill on a hard floor can be dried with fans and a dehumidifier. Water that reached walls, subfloors, insulation or cabinets is harder, because you can't see how wet it still is. PRC measures moisture and dries to a dry standard, then documents the readings. Not sure? Call us.